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Sponsor Licence · Priority Service

Home Office priority service for CoS allocations and licence changes

We prepare and submit priority requests to UK Visas and Immigration on your behalf, with nothing to pay us upfront.

Start your requestHow it works
99%success rate on priority requests we submit
£0upfront. Our £300 fee applies only once UKVI accepts your request
£350Home Office fee, paid directly to UKVI after acceptance
5 daysUKVI's target to consider paid requests (working days)

Overview

A faster decision when you need it

UK Visas and Immigration runs a priority service for Worker and Temporary Worker sponsors. It allows eligible sponsors to have certain changes to their licence, including requests for more Certificates of Sponsorship, considered ahead of the standard queue.

Places on the service are limited each day and requests must be made in a set format during UKVI's operating hours. Trustbridge Partners handles the request for you, so you can focus on your business while we work to secure a place.

Our main focus is additional undefined CoS allocations for sponsors who have no remaining allocation and need further undefined CoS for new hires or employee extensions.

We also handle priority requests for other sponsor licence changes, such as adding or changing Level 1 users, replacing or amending the Authorising Officer or Key Contact, appointing a representative and updating organisation details after a move to new premises. See all eligible request types.

Good to know

  • Your change request must already be submitted in the Sponsor Management System (SMS).
  • The request must not already have been allocated to a caseworker.
  • UKVI accepts priority requests Monday to Friday, 7:00 to 17:00, subject to daily capacity.
  • If accepted, UKVI emails a payment link. The £350 fee must be paid within 72 hours, including weekends.
  • Acceptance into the priority service is not approval of the request itself.

Eligible request types

What we can request priority for

UKVI currently offers the priority service for the following sponsor licence changes.

  • In-year CoS allocation
  • Annual CoS allocation
  • Adding a new Level 1 user
  • Changing Level 1 user details
  • Replacing the Authorising Officer (AO)
  • Amending the Authorising Officer (AO)
  • Replacing the Key Contact (KC)
  • Amending the Key Contact (KC)
  • Appointing a representative (change of circumstances)
  • Updating organisation details (moved to new premises)

Eligibility

Before you apply

To use the priority service, your licence and request must meet UKVI's conditions:

  • You hold an A-rated, fully active Worker or Temporary Worker sponsor licence.
  • The change request has already been submitted in the SMS.
  • The request has not already been allocated to a caseworker.
  • Additional CoS requests are for undefined CoS only. UKVI does not offer a priority service for defined CoS.
  • The request is not for a Student route case or a Global Business Mobility route.
  • To replace the Authorising Officer or add a representative, you have a signed submission sheet.

How it works

Six simple steps

  1. Submit in the SMSMake your change request in the Sponsor Management System as usual.
  2. Complete our formSend us your licence and request details using the form below.
  3. We submit the priority requestWe prepare and send your request to UKVI in the required format.
  4. UKVI accepts the requestUKVI confirms acceptance and issues a payment link for its £350 fee.
  5. Our £300 fee becomes payableOnly after acceptance. If your request is not accepted, you pay us nothing.
  6. You pay UKVI directlyWe pass you the payment link to pay UKVI within 72 hours.
Important: Acceptance into the priority service depends on eligibility, UKVI's operating hours and daily capacity, and cannot be guaranteed. Acceptance is not approval of the CoS allocation or licence change itself. UKVI aims to consider paid requests within five working days, starting the working day after payment, but complex cases or extra checks can take longer. Source: UKVI priority change of circumstances guidance.

Request priority service

Complete the form below. Fields marked optional can be left blank.

Important: We will only request the information set out in this form. Trustbridge Partners will never ask for your Sponsor Management System (SMS) login credentials, including your User ID or password. These credentials are confidential to your organisation's authorised users and must not be shared with any third party.

Sponsor licence details

Enter these exactly as shown on the Licence Summary page in the SMS.

Your request
Supporting screenshots

Optional, but they help us prepare your request quickly. Accepted formats: JPG, PNG or PDF. Please keep files small (under 8 MB in total).

From the SMS home screen, showing your licence number, rating and organisation details.
The in-year or annual CoS request you submitted in the SMS.
For Authorising Officer, Key Contact, Level 1 user, representative or address changes.
Your contact details

Fees at a glance

Upfront payment
£0
Trustbridge Partners fee
£300, payable only if UKVI accepts your request
Home Office fee
£350, paid directly to UKVI within 72 hours of the payment link

Prefer to talk?

Sample screenshot

Licence Summary page

In the SMS, go to Licence summary, applications and services, then Licence summary (highlighted in red). Take a screenshot of the whole page. Your screenshot should show your organisation name, address, sponsor licence number and Authorising Officer details.

Sample SMS Licence summary page with the Licence summary menu item highlighted and personal details blurred
Open full size

Sample for guidance only. Details in this example have been blurred. Please do not blur your own details when uploading.

Sample screenshots

CoS request page

Upload a screenshot of the request you have already submitted in the SMS. Use the page that matches your request type.

In-year (additional) CoS request

Go to Request CoS/CAS allocation increase. The table should show your route, allocation limit, allocation used, allocation remaining, date requested and increase requested.

Sample SMS page for requesting additional CoS, with the menu item highlighted and figures blurred
Open full size

Annual CoS allocation request

Go to Request renewal of annual CoS/CAS allocations. The table should show your route, the number of CoS requested and the date submitted.

Sample SMS page for requesting renewal of annual CoS allocation, with the menu item highlighted and figures blurred
Open full size

Samples for guidance only. Figures in these examples have been blurred. Please do not blur your own details when uploading.

Sample document

Signed submission sheet

After you submit certain changes in the SMS, such as replacing the Authorising Officer or appointing a representative, the SMS produces a submission sheet. Print it, have it signed and dated by the correct person (for an AO change, the new Authorising Officer), then scan or photograph it and upload it here with any supporting evidence. Stamped signatures are not accepted.

Sample submission sheet, page 1, showing sponsor and change details with personal information blurred
Page 1: sponsor and change details · Open full size
Sample submission sheet, page 2, showing the declaration and signature box with details blurred
Page 2: declaration, name, signature and date · Open full size

Sample for guidance only. Details in this example have been blurred. Please upload all pages of your signed sheet without blurring your own details.

Trustbridge Partners provides administrative support only and is not affiliated with the Home Office or UK Visas and Immigration. We do not provide immigration advice. Information on this page is based on UKVI's published guidance, which can change. Always check the official guidance.